How long will my order take?
We ship most orders in a few days! Some orders do take longer to produce, and one of our customer care team members will reach out if we need to make changes in order to get your order to you on time.
Enter your deadline when checking out and we will MEET IT or BEAT IT or contact you with changes if we need to upgrade!
How much will shipping cost?
We offer FREE STANDARD SHIPPING on many items! (standard shipping is only available to the lower 48; some items are not available with free shipping)
To find out how much shipping will cost, add your items to your cart, personalize them, and use the "Shipping Calculator" which will estimate your shipping cost before checkout. You can also call for a rate estimate at 1-877-365-2737 or email us.
If you have a deadline, please do not choose Standard Shipping - we cannot guarantee to meet deadlines using this option. Please choose UPS Ground or an expedited option if your deadline is within 5 days.
Delivery time is: Production Time + Shipping Time = Delivery Time
UPS GROUND TIME IN TRANSIT from
BROOMFIELD, COLORADO 80020
Production time is listed on most of our items, and is usually 2 to 4 days. You can also call toll free at 1-877-365-2737 to speak to one of our friendly customer care associates. You can also e-mail us at [email protected].
Gift Orders/Blind Orders
We can ship your orders directly to the gift recipients. We will not include any prices, only a packing slip that says who bought it, the address it was shipped to and our return address. Special gift message? Include your gift message in the Special Instructions when placing your order and we will include it on packing slip. By default, no invoices or prices are included with orders.
Blank / Unimprinted orders
Blank orders ship in 1 to 3 business days.
Split Shipments
We can ship your order to multiple locations. Just note this in the special instructions field. Or call us after placing your order, or write us at [email protected], and we will take care of everything. We can use your carrier or ours, a $5 per shipment fee applies.
Fulfillment/Drop Shipping
We are equipped to handle fulfillment and drop shipping directly to the recipients. Examples of this are shipping all 500 of your client appreciation gifts directly to their homes or businesses, with your packaging and literature inside. Or offering personalized goods directly to your employees, and then we drop ship directly to them when orders come through. Contact us for a quote, prices vary based on program and items interested in.
International Shipments
Our Global shipments are shipped via DHL Express, USPS or UPS, depending on cost and deadline dates. If you want to use your carrier, please provide us with account number and carrier. To see what our rates are, just add the items to your basket and use our Shipping Calculator, or call or e-mail us. We can only ship Priority Mail to APO/AE's.
What is your return policy
We stand behind our items and your satisfaction. Merchandise found to be incorrect or defective due to Lazer Designs error will be replaced or rectified at no additional cost. All claims must be made within 30 days of receipt of merchandise. No returns will be accepted without prior authorization from Lazer Designs.
