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Home  Customer Service

Our goal is that your experience with us be informative, friendly and efficient. Your satisfaction is guaranteed.
How may we help you?

If you have a question, check out the Frequently Asked Questions for answers to some common inquiries. If you do not find your answers there, please feel free to call, write, email or live chat with us.

Frequently Asked Questions Quick Help
How long will it take to get my order?
Can I personalize each item and what does it cost?
How do I send you my logo or artwork to use?
How much does shipping cost?
More...
Send us your logo - ART QUESTIONS?
Security Info
Privacy Info
Returns
Contact Customer Service

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(we are online during extended business hours, Mon.-Sat.)

By Phone:
1-877-365-2737
(303-920-0879)

By Fax: 
303-920-0641

By Mail:
Lazer Designs
11811 Upham St. Unit 2
Broomfield, CO 80020

Can't find the answer? E-mail or call us. Toll free is 1-877-365-2737 (or 303-920-0879). We respond to all e-mails within 24 hours.

Want to check ORDER STATUS? Please contact us. Please have your order number ready when you call. You can call, email, or use Live Online Chat.

Tired of all those order fees? $10 for this, $20 for that, they all add up! At LazerDesigns.com, we don't charge setup or artwork fees for our laser engraved items. So order 1 or 1,000, no surprise costs.

We use secure connections because: Cryptographers consider 128-bit encryption impossible to crack, as it would take millions of years with the fastest computers to try all the combinations. On the other hand, 40- and 56-bit keys are not as strong and it is feasible to try all the combinations.

Our carabiners are not for load bearing purposes or climbing.